Loading...
Resort FAQ 2017-09-01T14:44:47+00:00

Check Availability

Phone #

Toll Free Reservations
800-461-5817

Severn Lodge FAQ

Our HistoryLocation & Directions | Resort Motor Launch | Resort Layout | What Others Say
Severn Lodge Blog | Webcam |Green Initiatives | Gift Certificates | Weather | Photo Gallery

In addition to your own personal belongings, you should consider bringing life jackets for non- swimmers and children, a flashlight, an umbrella, and beach towels. There are coin operated washers and dryers, as well as, pop/soda/ice vending machines.

We accept Canadian/US cash, certified cheques or travelers cheques, Visa and MasterCard. Unless prior credit is established, we do not accept personal cheques. US currency is welcome at the prevailing exchange rate.

If written cancellation notice is received at least 21 days prior to your arrival date, your deposit will be refunded minus a $25 bookkeeping charge. As is the policy with most resorts, guests who cancel part of their reservation within 21 days of arrival or depart prior to their confirmed departure date will be charged the regular season daily rate for the days stayed, and will forfeit their deposit unless we are able to rent their accommodation on the same day they depart for the full period of their stay.
Dial (705) 756-2722 and ask to be transferred to the guests’ room.  Do not dial our toll free number as those calls cannot be transferred to guest rooms.
In order to guarantee our guests a comfortable, safe, and allergy-free environment, Severn Lodge respectfully declines the presence of pets, with the exception of service animals, which are always welcome.  Please inquire about kennels that are located nearby.
The weather and temperatures at Severn Lodge are much the same as most of our bordering Great Lake states. During the summer months, temperatures generally range from 24-30 degrees Celsius (75-90 Fahrenheit). Spring and fall temperatures are slightly cooler. Severn Lodge is not open during the winter months.
Severn Lodge is about 150 km (90 miles) from Toronto, a short 90 minute drive.
Severn Lodge receives many advance reservations. Generally, many guests make their reservations for the following year when they check out, so it is a good idea to make your reservations as early as possible. Don’t hesitate to call anytime, as we do have cancellations from time to time.
Generally, most leisure guests on fully inclusive packages will receive breakfast, lunch, and dinner for each full day they are here in the summer months and breakfast and dinner in the spring and fall months. Special packages may be different, so it is wise to confirm what your package includes. Housekeeping cottage guests do not have any meals included in their package, but are welcome to purchase a meal package or meals individually.
The dress code in our dining room is casual resort wear (including shoes and shirts).
Guests staying on one of our fully inclusive packages will receive daily maid service. Guests staying on a housekeeping package will not.
Single occupancy rates are higher because they include the full price of the room, whereas the double occupancy rate includes only ½ the price of the room.
Generally if you are a resident over 18 years and under 65 years old, you require a resident fishing license. Non-residents 18 years of age and older require a non-resident fishing license. For further details visit the Ministry of Natural Resources.
Yes, you must be 18 years of age or older to rent or drive an outboard boat or jet ski.
Generally, we offer supervised kids activities for ages 2-12 years from the last week in June through Labour Day Weekend, and then again on Canadian Thanksgiving Weekend.
Although not highly structured, there are many activities for teens including water-skiing, tubing (sea wasp), canoeing, kayaking, pedal boating, stand-up paddle boarding, beach volleyball, use of games room and more.
Yes, we offer live evening entertainment during our summer months. These generally consist of an approximately 1 ½ hour performance that is suitable for all audiences.
All guest rooms, and all other indoor areas including the dining room are smoke free.
The answer is no. However, you should bring as much documentation as you currently have with regards to your certificate of birth, residency, and citizenship. When entering or re-entering the U.S. a passport is required or a special drivers licence that may be offered by the state you live in. For the most up-to-date information, please call your local office of US Customs and Immigration or visit the following website:
http://www.corporate.canada.travel/docs/host/us_kit/english.htm
The Front Desk is open 24 hours each day along with emergency night service.
All resort accommodations are warmly appointed and feature…

  • View of our waterfront
  • One or more beds
  • Many have hide-a-bed couches
  • Many have writing desks
  • Individual private bathroom with tub and shower
  • Some have whirlpool bathtubs
  • Hair dryer
  • Deluxe bath amenities
  • Some have fireplaces
  • A lakeside sitting area
  • A lakeside deck, patio, or balcony
  • Colour satellite TV
  • High speed wireless internet
  • Telephone
  • AM/FM clock radio
  • Coffee maker
  • Small fridge
  • Electronic smoke detector
  • Daily maid service
  • All non-smoking
There is no service charge or any additional fees added to our guests’ bills.  Many Ontario resorts apply a service charge and/or a resort fee, also called a facility fee, a destination fee, an amenity fee, or a resort charge, as a separate mandatory fee that a guest must pay.  No additional charges or fees are applied to our guests’ bills other than the government mandated 13% Harmonized Sales Tax.  Gratuities are left to our customers’ discretion.  Many of our guests leave a gratuity to be divided amongst the entire staff at check-out.  Wedding packages are the only exception, having a facility charge applied.
Check in is 3-4 pm on the day of arrival and check out is 10-11 am on the day of departure. Pleaase note, on very heavy check-out days, your room may not be ready until 4 pm.  An early check-in or late check-out may be possible but cannot be guaranteed until the day of arrival/departure.  Should you wish to stay through the end of the day on your check-out day, there may be a facility charge.