Rates FAQ
Have questions about our pricing and rates? We've got you covered. Check out our frequently asked questions below.
Our rates include accommodation, meals, and access to our range of amenities and activities. Some activities or facilities may have additional charges. Please refer to our specific package details for comprehensive information.
Yes, rates are subject to applicable taxes and service fees. These fees are clearly outlined during the booking process, ensuring transparency and peace of mind.
Yes, we require a deposit at the time of booking to secure your reservation. The deposit amount and policies may vary based on the type of package or length of stay. Please refer to the specific booking terms for more details.
Should you have to cancel your reservation, your deposit will be refunded 25% so long as it is cancelled within 30 days prior to arrival. The remaining 25%, less $250, will be refunded if we are able to rebook the room. We are not liable or responsible for non-utilization of any package components or loss of recreational opportunities due to weather or other circumstances beyond our control.
Yes, we periodically offer special promotions and discounts on our rates. These promotions may be seasonal or based on availability. Be sure to check our website or reach out to our reservations team for our latest offers.
Modification requests are subject to availability and the terms and conditions of your original reservation. We recommend contacting our reservations team as soon as possible to discuss any desired changes.
Feel free to check out our Resort FAQ page or Contact Us for more information!